avatar for Michelle Polchow

Michelle Polchow

George Mason University
Electronic Resources Librarian
Fairfax, VA
Michelle provides a central role in managing digital resources, including license negotiation; facilitating metadata for multiple systems; and preparing for Alma migration. Co-Chair of Libraries’ Web Tools Usability Group and research partner in ‘Big Data’ text analysis, mining more than 15,000 virtual reference interactions to benchmark user experience.