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Thursday, November 9 • 3:30pm - 4:10pm
Transforming the Library/Vendor Relationship

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Collaboration is a fundamental value of librarianship enabling libraries to leverage resources for regional and group success. Collaboration brings together expertise enabling partners to build greater capabilities to meet library objectives. As collaborations are formed, libraries typically look to fellow libraries and agencies for assistance but there is another potential partner - vendors. The financial objectives of vendors may make them suspect as to their motives, however, vendors possess deep knowledge of industry trends, unique skill sets, and an extensive network of experts. Vendors share the same desire to solve library problems and a collaborative project may be a win-win solution.

While vendor partnerships may bring benefits for library collaborations, working with vendors requires an understanding of the complementary and oppositional goals of vendors and libraries. As projects are being developed, librarians should understand how the partnership will be enhanced through the vendor relationship. Specific goals and an articulation of outcomes and proposed work are essential in forming the collaboration. A different set of communication skills may be required for an effective working relationship of the partners. Constant monitoring of the collaboration will maintain the focus of the original project goals.

Participants will consider the benefits of working with vendors and will develop techniques to create successful collaborations. Communication techniques will be presented along with examples of successful and unsuccessful projects. Participants will gain insights for developing atypical partnerships that further library services. The program will include interactive exercises in order for participants to practice communication techniques. This program will be an instructive opportunity on a topic that librarians seldom consider and yet holds great promise of driving innovative services.

Speakers
avatar for Rick Branham

Rick Branham

Vice President Academic Library Initiatives, SirsiDynix
I drive SirsiDynix's vision and strategy for Academic libraries. I also lead our Pre-sales Solutions group, which uses our software and its robust extensibility (through REST web services and Javascript, primarily) to create solutions for new customers. And I'm a native of South Carolina... Read More →
avatar for Maggie Farrell

Maggie Farrell

Dean of Libraries, University of Nevada, Las Vegas
Maggie Farrell is the Dean of Libraries at the University of Nevada, Las Vegas leading the library system serving over 30,000 students in a diverse and energetic community. Previously, Maggie was the Dean of Libraries at Clemson University and the University of Wyoming. Maggie also... Read More →
avatar for Barbara Kawecki

Barbara Kawecki

Director, Customer Retention, Western US, GOBI Library Solutions
Barbara Kawecki, Director of Customer Retention, Western U.S., is responsible for the management and growth of GOBI Library Solutions business throughout the western U.S. Barbara has more than 23 years of experience selling information products and services into the academic library... Read More →



Thursday November 9, 2017 3:30pm - 4:10pm
Citadel Green Room North, Embassy Suites Hotel 337 Meeting St, Charleston, SC 29403

Attendees (73)