The poster is going to share how our Interlibrary Loan/Document Delivery (ILL/DD) and Discovery and Innovation units collaborated to develop a dashboard that tracks journal requests delivered either via document delivery or were borrowed along with associated copyrights costs and fees. The dashboard was developed to aid the library in better informed of what is being requested by our users, what are the financial costs of those requests, and to acquire this knowledge in a timely manner. The dashboard also serves as a means to inform our collection development and acquisitions units of our patron’s requests and costs when considering journal purchases or during our annual journal review. The dashboard can be accessed via the library's homepage and is available to selectors, faculty and any interested user.
